Every implant we place comes with a 20-year written guarantee . Not a promise. A document.

Two layers of protection. (1) For 90 days after your procedure, you have daily contact with our Customer Care team, who escalate clinical questions to the surgeon who treated you — not a call center, the surgeon — with Prof. Ćelić as the supervising consultant for any escalation. (2) For anything more serious within 24 months — and where your home dentist is unable or unwilling to manage it — the Zero-Abandonment Guarantee applies: we arrange and cover your return travel to Zagreb for corrective treatment, at no charge to you. You are not left alone with a problem and a foreign clinic's voicemail.

Prof. Ćelić personally performs and supervises every All-on-4 case at the clinic. For higher-complexity or full-arch implant work he leads the surgery directly; for standard single-implant cases, an associate implantologist trained under his protocol may perform the placement, but Prof. Ćelić reviews and signs off on every case before you are discharged. Dr. Pezo, as President of the Croatian Dental Chamber, oversees the prosthetic side. Same supervised-team model used at university teaching hospitals across the EU.

You receive a physical ICX Implant Passport at the end of your treatment. It contains: the manufacturer lot number for every implant placed in your jaw, the TÜV Rheinland certification reference, your treating surgeon's signature, and a QR code linking to the manufacturer's verification portal. Any dentist anywhere in the EU can scan it and confirm the implant's origin, batch, and warranty status — instantly. Straumann and Nobel Biocare are also available on request at additional cost.

The Price Lock Promise is the answer to the single biggest fear patients carry about dental tourism. Your written quote is valid for 90 days from your assessment call, with an explicit ±10% variation cap built into the document. If our 3D scan on arrival reveals additional clinical need beyond the cap, you decide whether to proceed at the revised price or walk away — fully refunded, no charge. We document this in your treatment agreement before you book a flight.

Honestly: for single-arch All-on-4, the gap is tighter than the dental tourism industry typically claims. Aqua Dental's estimated 60 000–80 000 kr (€5,200–€7,000) is roughly in our price range at 67 800 kr (€5,900). Our advantage on implants is not price — it's authority, guarantee, and protection. A Full Professor of Implantology supervising your case. A 20-year written manufacturer warranty (industry standard is 5 years). A Zero-Abandonment Guarantee. A fixed-price contract. Loop Hotel included.